Windrose Health Network and its affiliated entities comply with applicable Federal civil rights laws, do not exclude people or treat them differently, and by policy provide equal access to health care services, within its Scope of Services, to all persons without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, marital status, familial status, citizenship status, limited English proficiency, or other protected federal classifications. Further, WHN shall not discriminate against any person based on their payer classification (e.g. Medicare, Medicaid, Commercial Insurance, or no insurance) and/or their inability to pay for WHN’s services as determined by WHN’s means testing & Sliding Fee Scale (SFS) Discount Program eligibility screening processes.
Windrose Health Network and its affiliated entities:
Provide free aids and services to people with disabilities to communicate effectively with us, such as:
- Qualified sign language interpreters
- Written information in other formats (large print, audio, accessible electronic formats, other formats)
Provide free language services to people whose primary language is not English, such as:
- Qualified interpreters
- Information is written in other languages
If you need these services, contact Windrose Health Network at 1.317.739.4895 Extension 2405.
If you believe that Windrose Health Network or one of its affiliated entities has failed to provide these services or discriminated in another way on the basis of race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, marital status, familial status, citizenship status, limited English proficiency, or other protected federal classifications, you can file a grievance with:
Windrose Health Network
1052 Greenwood Springs Boulevard
Greenwood, IN 46143
Telephone: 317.739.4895 Extension 2405
You can file a grievance in person or by mail or email. If you need help filing a grievance, Windrose Health Network is available to help you.
You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at: U.S. Department of Health and Human Services, 200 Independence Avenue SW, Room 509F, HHH Building, Washington, DC 20201, 1.800.868.1019, 800.537.7697 (TDD). Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html.